Every store owner has the list: the mobile menu that overlaps the logo, the size guide that opens on the wrong tab, the shipping bar that never updates.
Projects versus tasks
Agencies quote projects. Retainers meter hours. A task agency quotes the task in the chat, does it, and you approve the proof before it ships.
- One chat per job, quoted before work starts
- Proofs you approve with a click
- Files stay downloadable forever
If the backlog is the problem, the unit of work is the fix.